The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices you use each day.
Digital Customer Service
Monetize traffic coming to your site. Anywhere, anytime customer access. Shift quickly between multimedia channels & desktop.
Digital Customer Engagement
Engage through multimedia. Enhance consumer journeys and employee solutions. Accelerate service into innovation.
Cloud Contact Center
Secure VoIP, multiparty video collaboration, skills-based routing, session recording, workforce management, and more.
Increase efficiency and effectiveness of contact center agents and provide a greater quality of care to consumers.
Enable your customer service teams with a full suite of AI-enabled communication modes - chat, text, calling, and video conference in one central location.
Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications.
Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges.
Retail Online, Architect, Mobiliti, Business Online or Corillian
For Portico, requirements include Corillian Online (ASP), Virtual Branch Next, or Mobiliti