LinkLive Banking image

LinkLive Banking

With Revation Systems

The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices you use each day.

Meta information

Category

Marketing

Highlights

  • Digital Customer Service

    Monetize traffic coming to your site. Anywhere, anytime customer access. Shift quickly between multimedia channels & desktop.

  • Digital Customer Engagement​

    Engage through multimedia. Enhance consumer journeys and employee solutions​. Accelerate service into innovation.

  • Cloud Contact Center

    Secure VoIP, multiparty video collaboration, skills-based routing, session recording, workforce management, and more.

  • Campaign Manager

    Increase efficiency and effectiveness of contact center agents and provide a greater quality of care to consumers.

Overview

Enable your customer service teams with a full suite of AI-enabled communication modes - chat, text, calling, and video conference in one central location.

Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications.

Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges.

Requirements

Retail Online, Architect, Mobiliti, Business Online or Corillian