Orbipay

Alacriti’s Orbipay Platform integrates seamlessly with Fiserv cores and provides financial institutions with an advanced, centralized, modern payments processing hub that delivers end-to-end orchestration, automation, reporting, and real-time insights.

Orbipay Payments Hub supports real-time payments via:

The RTP Network: Easily deploy the RTP network with integration into your existing infrastructure

The FedNow Service: Easily connect to the FedNow Service even with legacy systems

ACH: Modernize your ACH payment processing with automation, centralized management, and scalability

Fedwire: Automate exceptions and documentation management, centralized reporting, and streamline your wire services—leaving manual work and outdated solutions behind

Visa Direct: Provides both cross-border and domestic payments

It offers a future-proof and scalable solution for fast, flexible transactions and a grow-as-you-go model allows financial institutions to adopt new payment rails and modernize their payment systems at their own pace.

Orbipay’s intelligent routing directs payments through the most cost-effective and efficient rail to meet customer speed requirements and FI business rules. With built-in fraud protection, compliance with ISO 20022 standards, and cloud-native architecture, Orbipay empowers institutions to reduce operational expenses, enhance client satisfaction, and streamline payment workflows through a unified interface with cohesive command, control, and reporting features.

The Orbipay EBPP loan payment solution simplifies loan payment management by offering a configurable, user-friendly payment experience across various channels, including web, chatbot, Pay by Text, IVR, and call center. Customers can make one-time or recurring payments via multiple methods, such as bank account, card, Apple Pay, and Google Pay, through a self-service portal optimized for mobile use. This robust solution reduces operational costs by:

• Increasing self-service adoption
• Lowering transaction cost
• Minimizing manual processing

Additionally, the intuitive customer care portal enables staff to efficiently assist with payments, decreasing call center volume by up to 50% while enhancing customer satisfaction and retention. With pre-built Fiserv integrations, PCI and Nacha compliance, and intelligent routing, this solution accelerates receivables, streamlines operations, and boosts digital engagement.