Contact Inquiry

This DNAapp will provide users with a fast, easy way to review current contact information (address, phone, and email), as well as historical changes for a person or organization made within a specified date range. When a person or organization is searched within this app, the activity will be logged in the DNA activity log. Additionally, there will be an optional feature that will provide a way for the user to confirm if the most recent change of address has been verified.

Disclaimer:

• This app currently does not support:

• Foreign Phone Numbers
• Foreign Addresses

• Version

• DNAapp Version 1.0.0 developed and tested on DNA Version 4.4.2
• DNAapp Version 2.1.0 developed and tested on DNA Version 4.5.2

Benefits

• Improves member services by accessing contact information changes faster.
• Operational efficiencies:
• Reduces research time.
• Produces more accurate results.
• Reduces policy exceptions.
• Easy to read information grouped by contact information category.

• One stop to see current and historical contact information on a single screen