Document Request Enhancement

The Document Request app is an enhancement to the existing DNA document request functionality and allows the Financial Institution to combine multiple document types, as a request for outstanding items, into a single notice.

If the requested items have not been received by the Financial Institution, follow-up notices can be produced and with this new enhancement, the notice only lists the outstanding items that have not been received. This new feature works in conjunction with the Document Request (MS_DOCRQ) application and assists the Financial Institution in reducing paper and mailing costs.

The feature also has the capability to provide additional information, such as loan and collateral details, for Financial Institutions who prefer to maintain the single document request notice functionality but want to provide more detailed information for their notices.

Benefits

The Document Request Notice Generation provides the following:

• One notice generated for multiple document request records
• Notice only requests the outstanding items
• Ability to configure single and certain multiple document requests to utilize additional notice markers to provide additional information for the recipient