Redstone Federal Credit Union

The ‘ATM/Debit Card Dispute Research’ DNA app provides Financial Institutions the ability to capture the details of a disputed ATM/Debit Card transaction.  The application also automates the application of debits and credits tied to the dispute as it progresses through the Financial Institution’s dispute resolution process.

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This DNAapp allows tellers to review customer’s transactions that used checks, including checks cashed/deposited at the ITM.

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This application is designed to provide members/customers with cash back each month based on the POS withdrawals performed on specific checking account minors.  Rewards can be based on either the number of withdrawals or on a % of the value of withdrawals.

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This application allows a user to review a member’s (TRO of the account selected) history of overdraft privilege NSF transactions, process fee refunds and record notes regarding the refund. The App also allows authorized users to initialize the refund and add an account note to describe more details.

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ELMO is a multi-screen DNAapp that helps financial institutions streamline member/customer branch visits. Users can create visits, monitor visits, view lobby snapshots, and generate valuable data-rich reports for more informed staffing and branch decision making. Its admin tool lets users configure the app for their unique needs and manage it during operation. Learn More

The Mail Restriction Tool DNAapp allows users to easily set and adjust Mail Restrictions, Overrides, and an optional UserFieldCode to some or all the accounts related to an account holder. Learn More

The Mortgage Maintenance Tool application is a multi-screen application to provide a one-stop hub for existing mortgage account maintenance. Learn More

The Social Security Administration (SSA) Deposit of Verification application is designed to fulfill requests from the SSA requesting person’s deposit account information and balances over a period of time. Learn More

The application provides the benefit of providing a supplemental dividend to members who consume the services the institution wants them to use.

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Provides a daily report of accounts that will become inactive within a certain timeframe with option to generate letters that can be mailed to customers with information on how to avoid the account from becoming dormant.

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