Contact Inquiry

This DNAapp will provide users with a fast, easy way to review current contact information (address, phone, and email), as well as historical changes for a person or organization made within a specified date range.

0
In stock
SKU
RESOFTAPP0196
Developed By: Arkansas Federal Credit Union
Version: 2.2.0.0 - Published February 2021

This DNAapp will provide users with a fast, easy way to review current contact information (address, phone, and email), as well as historical changes for a person or organization made within a specified date range. When a person or organization is searched within this app, the activity will be logged in the DNA activity log. Additionally, there will be an optional feature that will provide a way for the user to confirm if the most recent change of address has been verified.

 

Disclaimer:

  • This app currently does not support:
    • Foreign Phone Numbers
    • Foreign Addresses
  • Version
    • DNAapp Version 1.0.0 developed and tested on DNA Version 4.4.2
    • DNAapp Version 2.1.0 developed and tested on DNA Version 4.5.2

Benefits

  • Improves member services by accessing contact information changes faster.
  • Operational efficiencies:
    • Reduces research time.
    • Produces more accurate results.
    • Reduces policy exceptions.
    • Easy to read information grouped by contact information category.
  • One stop to see current and historical contact information on a single screen

New DNA® Screen

Developed with DNAcreator™

Technical Name: contact_inquiry

  • Fiserv DNA® 4.4.1 or higher
  • Core API version 2.0.5.3 or higher
  • NET Framework 4.5.2
  • RelationshipProfileMoreMenu.dnax must be downloaded from the Fiserv and installed before installing this application

 

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