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SKU

RESOFTAPP0196

App Type

Qty

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Developed By: Arkansas Federal Credit Union
Version: 2.2.0.0 - Published February 2021

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This DNAapp will provide users with a fast, easy way to review current contact information (address, phone, and email), as well as historical changes for a person or organization made within a specified date range. When a person or organization is searched within this app, the activity will be logged in the DNA activity log. Additionally, there will be an optional feature that will provide a way for the user to confirm if the most recent change of address has been verified.

Disclaimer:

This app currently does not support:

Foreign Phone Numbers
Foreign Addresses

Version

DNAapp Version 1.0.0 developed and tested on DNA Version 4.4.2
DNAapp Version 2.1.0 developed and tested on DNA Version 4.5.2

Benefits

Improves member services by accessing contact information changes faster.
Operational efficiencies:

Reduces research time.
Produces more accurate results.
Reduces policy exceptions.
Easy to read information grouped by contact information category.

One stop to see current and historical contact information on a single screen

New DNA® Screen

Developed with DNAcreator™

Technical Name: contact_inquiry

Fiserv DNA® 4.4.1 or higher
Core API version 2.0.5.3 or higher
NET Framework 4.5.2
RelationshipProfileMoreMenu.dnax must be downloaded from the Fiserv and installed before installing this application

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