Foundation Training
Unlock unlimited seats to all 100-level eLearning courses for a year! Enhance your team's skills with our free subscription.
Full description below
DNA Training Bundle
By Fiserv Academy
Unlock the full potential of your staff with the DNA Training Bundle from Fiserv.
Offering Type
- Certification
- Live Training
- eLearning
Level
- 1 - Foundation and Continuing Education
Functional Area
- Operations
- Deposits
- Loans
- Basics
Role
- Administration
- Back Office
- Management
- Lending
- Teller
Standard Training
Get all eLearning courses at every certification level for unlimited seats over the next year! Elevate your team's expertise today!
Full description belowPremium Certification
Grab this subscription for unlimited access to eLearning and certification track-specific instructor-led courses for the next year, plus quarterly performance scorecards! Enhance your team's skills today!
Full description belowUnlock the full potential of your staff with the DNA Certification Training Bundle from Fiserv. Designed to enhance the skills and knowledge of your staff, this bundle covers all essential areas, from basic functionalities to advanced operations. Each course is carefully structured to provide deep insights and practical skills that will help your team excel in their roles.
The bundle can include pre- and post-assessments to track progress, core basics to ensure foundational knowledge, and skill tracks tailored to various operational areas. With different levels for skill advancement and a learning analytics dashboard, your financial institution can measure and enhance team performance effectively.
Empower your team with the DNA Training Bundle, providing them with the skills and expertise needed to excel in their roles and enhance your institution's operational efficiency.
DNA Basics 100
Available for All Packages: Begin with the DNA Basics 100 course to understand the fundamental functionalities of the DNA platform. This module introduces new users to the system’s interface, key features, and basic operations, laying a solid foundation for further learning.
DNA Deposits Essentials 200
Standard and Premium Only: Build essential knowledge on managing deposits within DNA. This essentials course covers core principles of deposit account management, providing practical skills for efficient handling of customer accounts.
DNA Deposits Intermediate 300
Standard and Premium Only: Take your deposit management skills to the next level with this intermediate course. Explore complex deposit operations, troubleshooting methods, and enhanced techniques for maintaining accurate and efficient account records.
DNA Loans Essentials 200
Standard and Premium Only: Gain fundamental insights into loan management with DNA. This essentials course provides a thorough understanding of different loan types, structures, and essential functions for managing loans effectively.
DNA Loans Intermediate 300
Standard and Premium Only: Elevate your loan management capabilities with the intermediate course. Learn advanced techniques for managing loans, including complex loan scenarios, efficient processing methods, and in-depth reporting strategies.
DNA Loans Advanced 400
Standard and Premium Only: Master advanced loan functionalities with this comprehensive course. Delve into sophisticated loan management processes, strategic analysis, and higher-level problem-solving skills to ensure top-tier proficiency.
DNA Operations Intermediate 300
Standard and Premium Only: Enhance your operational expertise with this intermediate course. Learn advanced operational processes, system integrations, and effective strategies for maintaining efficient and accurate daily operations.
DNA Operations Advanced 400
Standard and Premium Only: Achieve excellence in DNA operations with this advanced course. Explore high-level operational strategies, complex system configurations, and methods for optimizing your institution's operational performance.