Customer Relationship Mass Change image

Customer Relationship Mass Change

By Fiserv Academy

This service enables you to update customer relationship structures in bulk, such as reassigning primary contacts or consolidating related accounts. It's especially useful during reorganizations, mergers, or strategic realignments.

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Meta information

Platform

Premier

Requirements

Premier

Category

Fiserv Academy

Offering Type

  • Advisory

Level

  • 4 - Optimization & Custom Training

Functional Area

  • Operations

Role

  • Administration
  • Back Office

Streamline your customer relationship management with our Customer Relationship Mass Change Session. This service enables you to update customer relationship structures in bulk, such as reassigning primary contacts or consolidating related accounts. It’s especially useful during reorganizations, mergers, or strategic realignments. Our Advisory Services CIF projects ensure a clean and consistent CIF database to meet the demands of customer data.

We provide programming to streamline and optimize the CIF, striving to automate as much as possible. Various reporting tools maximize the number of records programmatically merged or removed. Our solutions help you manage these changes efficiently and effectively, minimizing disruptions to your operations.

Who is this course for?

Designed for Deposit and Loan Operation Leadership, Retail Staff, and Anyone who establishes and/or changes CIF Name Records, CIF Address Records, or Portfolio Records.

Key Benefits

  • Efficient bulk updates of customer relationship structures.
  • Achieve a clean and consistent CIF database.
  • Automation to streamline CIF processes.
  • Minimize disruptions during reorganizations, mergers, or strategic realignments.

Highlights

  • Name and Address case conversions.
  • Relationship Builder links:
  • Name to Address
  • Name to Account

Take control of your customer data with our Customer Relationship Mass Change Session. Contact us for a custom quote and efficiently manage your customer relationships today!